Privacy policy
Privacy Policy
1. Information We Collect
We do not sell your personal information.
When you purchase from Ulka Rocks, we collect personal information such as your name, address, and email to process your order. We may also collect your IP address to understand browser and operating system details. With your permission, we may send you marketing emails about our store, new products, and updates.
2. Consent
How we obtain your consent: When you provide personal information for a transaction (order processing, credit card verification, returns), we assume consent for that specific purpose. If we request your information for marketing, we will always provide an option to decline.
How to withdraw consent:
You may withdraw your consent at any time by emailing
support@ulkarocks.com
or mailing us at:
Ulka Rocks
12645 Memorial Drive F-1 #113
Houston, Texas, US 77024
3. SMS Marketing
With your consent, we may send SMS notifications regarding orders, abandoned checkouts, promotional offers, and requests for reviews. Our website also uses cookies to track abandoned carts so we know when SMS reminders should be sent.
4. Disclosure
We may disclose personal information if required by law or if you violate our Terms of Service.
5. Shopify
Ulka Rocks is hosted on Shopify, which provides our e-commerce platform. Shopify securely stores your data. Payment details processed through Shopify’s direct payment gateways are encrypted under PCI-DSS standards and stored only as long as necessary to complete transactions.
For more information:
6. Third-Party Services
We use third-party providers for payment processing, analytics, and other business functions. These providers have their own privacy policies regarding how they handle shared information. Some may operate in different jurisdictions, which means your data may become subject to different privacy laws. We recommend reviewing third-party privacy policies when using their services.
7. Security
We take industry-standard precautions to protect your personal information. Credit card data is encrypted using SSL and AES-256 technologies. While no method of online transmission is 100% secure, we adhere to PCI-DSS requirements and best practices.
8. Cookies
We use cookies to improve your browsing experience. You may disable cookies through your browser settings if you prefer. Examples of cookies used:
- _session_id: Tracks user sessions.
- _shopify_visit: Tracks number of visits.
- _cart: Stores cart contents.
9. Age of Consent
By accessing this site, you confirm that you are at least the legal age of majority in your state or province, or that you have provided consent for any minor dependents to use the site.
10. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting. If significant updates occur, we may notify users via email or website notice.
Contact Information
For privacy inquiries, data corrections, or deletion requests, contact:
support@ulkarocks.com
Ulka Rocks
[Re: Privacy Compliance Officer]
12645 Memorial Drive
Houston, Texas, US 77024