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About This Collection
Frequently Asked Questions
What is labradorescence?
Labradorescence is the optical phenomenon that gives labradorite its signature flash of color. Light enters the stone and reflects off internal layers, revealing hidden blues, greens, golds, and sometimes purple or orange. The flash is different in every stone, which is what makes each piece unique.
How should I care for labradorite jewelry?
Labradorite rates 6-6.5 on the Mohs scale, so it needs gentle care. Avoid hard impacts, especially on ring settings. Clean with warm soapy water and a soft cloth. It's ideal for pendants, earrings, and necklaces worn daily. Store separately to prevent scratches from harder stones.
Are Ulka Rocks jewelry pieces one-of-a-kind?
Many pieces are truly one-of-a-kind due to unique stone combinations and natural gemstone variations. Other styles are produced in limited small batches. Since I use natural gemstones, each piece has unique color and character even within the same style. Once sold, most designs cannot be exactly replicated.
What materials does Ulka Rocks use?
I work primarily in sterling silver (.925) and 14k gold with natural precious and semi-precious gemstones. All pieces use genuine, untreated or disclosed-treatment gemstones. Each product page lists exact materials, gemstone details, and metal finish.
Can I request a custom design or modification?
Absolutely! Tell me your preferred gemstones, colors, metal type, or design ideas and I'll create a personalized proposal with pricing and timeline. Custom jewelry typically takes 3-6 weeks. Email ulka@ulkarocks.com to get started.
How long does shipping take?
Most in-stock pieces ship within 3-5 business days via USPS Priority Mail or UPS. Pieces from jewelry shows ship within a week after the event. Custom designs take 3-6 weeks before shipping. Email ulka@ulkarocks.com if timing is tight.
What is your return policy?
I offer a 30-day 'Guarantee You'll Love It' return policy. Non-custom items in original, unworn condition can be returned or exchanged within 30 days, no questions asked, full refund. Custom pieces are final sale unless there's a quality issue.
How should I care for my jewelry?
Wipe gently with a soft cloth after wear and store in individual pouches to prevent tarnishing. Avoid chlorine, harsh chemicals, and extreme heat. Professional cleaning is recommended annually for pieces you wear regularly.
