Privacy Policy

SECTION 1 - INFORMATION WE COLLECT

We do not sell your personal information.

When you purchase from Ulka Rocks, we collect personal information such as your name, address, and email to process your order. Additionally, we collect your IP address to help us understand browser and operating system details. With your permission, we may send you marketing emails regarding our store, new products, and updates.

SECTION 2 - CONSENT

How do we obtain your consent? When you provide personal information for transactions such as order processing, credit card verification, or returns, we assume your consent for that specific purpose. If we request your information for marketing purposes, we will provide an option to decline.

How do you withdraw consent? If you opt-in but later change your mind, you can withdraw consent by contacting sales@ulkarocks.com or mailing us at:

Ulka Rocks
12645 Memorial Drive F-1 #113
Houston, Texas, US 77024

SECTION 3 - SMS MARKETING

With your consent, we may send SMS notifications about orders, abandoned checkouts, marketing offers, and requests for reviews. Our website also uses cookies to track abandoned carts to determine when to send reminder messages via SMS.

SECTION 4 - DISCLOSURE

We may disclose personal information if required by law or if you violate our Terms of Service.

SECTION 5 - SHOPIFY

Ulka Rocks is hosted on Shopify, which provides our e-commerce platform. Shopify securely stores your data. Payment details processed through Shopify’s direct payment gateways are encrypted under PCI-DSS standards and stored only as long as necessary to complete transactions. For more details, visit:

• Shopify Terms of Service

• Shopify Privacy Policy

SECTION 6 - THIRD-PARTY SERVICES

We use third-party service providers for payment processing and analytics. These providers have their own privacy policies regarding the information we share. Some providers may be located in different jurisdictions, subjecting your data to varying privacy laws. We encourage reviewing third-party privacy policies before engaging with their services.

SECTION 7 - SECURITY

We take industry-standard precautions to protect your information. Credit card details are encrypted using SSL and AES-256 encryption. While no online transmission is 100% secure, we adhere to PCI-DSS requirements and best practices.

SECTION 8 - COOKIES

We use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings. Examples of cookies we use:

• _session_id: Tracks user sessions.

• _shopify_visit: Tracks number of visits.

• _cart: Stores shopping cart contents.

SECTION 9 - AGE OF CONSENT

By using this site, you confirm that you are of the legal age of majority in your jurisdiction or have provided consent for minor dependents to use the site.

SECTION 10 - POLICY UPDATES

We reserve the right to update this Privacy Policy. Changes take effect immediately upon posting. If significant updates occur, we will notify users via email or website notice.

CONTACT INFORMATION

For privacy inquiries, corrections, or deletions of your personal data, contact us at sales@ulkarocks.com or mail us at:

Ulka Rocks
[Re: Privacy Compliance Officer]
12645 Memorial Drive
Houston, Texas, US 77024